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I can't print labels, the "Packaging" drop-down list is disabled



When trying to make a transaction, there are no packagings available to select. As seen in the image below, the Packaging drop-down list is disabled:

This means we are not able to print labels, since selecting a packaging is mandatory to make a transaction.

This problem occurs when we have not created any packagings for that variety.


Create at least one packaging for that variety:

If you had already created a packaging, check the following:

  • Make sure you created the packaging selecting the proper variety.
  • Perform a Data download, making sure you have selected the current season for that variety.
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