Gesvatec Help Center

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The texts on the labels are not aligned correctly


If the printer is configured correctly, the texts on the labels should be properly aligned without any additional configuration. If not, we advise checking the following configurations:

Printer sensor

The texts may appear shifted if the printer sensor is not positioned correctly. Check that the printer sensor (the red light) is positioned right at the center of the Gesvatec label. If needed, move the sensor to the left or right until it's placed at the center:


If the labels are not round (such as the ClemenGold labels), make sure the printer sensor is placed right where the gap between the labels is smaller:


Calibrating the printer

If the previous step did not solve the problem, perform a printer calibration to ensure the size of the labels is properly recognized. The calibration process varies depending on the printer brand and model; please check the printer manual to know the exact steps.

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