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Error: "There are configuration problems to notify the transaction" (Error: -3)

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Problem

When trying to make a transaction or a reprint, the following error message appears:

There are configuration problems to notify the transaction. Contact the Gesvatec Support Team [GST] (Error: -3)

Solution

To solve this problem:

  1. Perform a Data download.
  2. When the process is completed, close Gesvatec completely and open it again.

After this, we should be able to make transactions or reprint labels with no issues.

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