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I can't delete a packaging



When trying to delete a packaging an error message appears, stating Error when deleting the registry: Packaging with transactions made.


This happens because when a packaging has been used to print labels, it cannot be deleted. You can only delete a packaging if it's never been used in any transactions at all.


If you want to stop using a packaging but you can't delete it, you have the option to disable it. To do so, follow these steps:

  1. Log in to the private area of the Gesvatec website.
  2. Go to the Management→ Packagings screen.
  3. Find the desired packaging and click its modify.png button to modify it.
  4. Uncheck the Enabled box and click Update to save the changes.

After this, the packaging will be disabled lock.png and you won't be able to print labels if you select it.

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